Concurrent Program Session

Safe in the Stacks: Public Libraries Serving LGBTQ Homeless Youth

Thursday, April 7, 2016, 2:00 PM - 3:00 PM

Colorado Convention Center, Room 108/110/112

Everyone can have a role in preventing and addressing LGBTQ youth homelessness. Come learn how your library can welcome and serve these youth in our communities and our libraries. Attendees will hear directly from the youth themselves, and the service providers who work with them, as they offer their stories and their suggestions. Audience interaction will be encouraged, and together we will create plans that address barriers and highlight solutions.

At the end of this session, participants will:

1: Understand the daily challenges for homeless LGBTQ youth. 2: Identify specific resources you can draw on as you serve homeless LGBTQ youth at your library. 3: Recognize barriers to serving these young people in your library.

The session organizer(s) identified this session as appropriate for:
Level 1: People with no previous knowledge of the topic.

This session will have: Medium interaction: single speaker/panel with questions or audience participation throughout

Handouts: Download 1   Download 2   Download 3   Download 4   Download 5   Download 6  

Track: Imagine

Tags: Serving Youth, Equity of Access, Outreach Services, Partnerships, Special Needs Populations, Young Adult Services


Jama Shelton, Deputy Executive Director
True Colors Fund, New York, NY

For more than a decade, Jama Shelton has worked in the field of lesbian, gay, bisexual, transgender, and questioning youth homelessness. As a trainer, Jama has led numerous workshops and has provided technical assistance to service providers throughout the United States and Canada. Jama's award-winning dissertation examines the unique needs and experiences of transgender and gender non-conforming youth experiencing homelessness. She is also a professor at both the Hunter and NYU Schools of Social Work.

Julie Winkelstein, PhD, MLIS Postdoctoral Researcher
University of Tennessee, Knoxville, Knoxville, TN

Julie Ann Winkelstein was a public librarian for 20 years before entering a doctoral program in 2008. Her research interests include LGBTQ youth homelessness, as well as the general intersection of social justice and public librarianship. She is currently the postdoctoral researcher on an IMLS grant, and also adjunct faculty at the University of Tennessee, Knoxville. She has presented widely both inside and outside the library world on the topic of homelessness and libraries.

For questions about…

Cancellation Policy

Written cancellations, requests for refunds, and/or changes will be accepted until February 26, 2016, and are subject to a $30 handling fee. Refunds will be processed after April 25, 2016. According to PLA policy, all meal events require preregistration. The above cancellation/change information also applies to all preconferences, meal events, and tours.

The PLA 2016 Conference is offered on a cost-recovery basis. PLA reserves the right to cancel all or any part of this event if there is insufficient registration or for other reasons. Neither ALA nor PLA is responsible for cancellation charges assessed by the airlines or travel agencies, or other losses incurred due to the cancellation of the workshops. All information listed on this website is subject to change.


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All participants are expected to observe the rules and behaviors described in the Statement of Appropriate Conduct in all conference venues, including online venues, and conference social events.


There is no formal dress code at the PLA Conference. What’s most important is to dress for comfort.

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Contact Carly DiVito, Corcoran Expositions, 312-541-0567 or


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Mobile App

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PLA Office

The PLA Office is located in A Mezzanine in the Colorado Convention Center. You can access the A Mezzanine from any of the lobbies using Elevator A, across from registration, and press the MZ button to get to the Mezzanine. You can also access A Mezzanine from Exhibit Hall A using Stairwell 30. The office phone numbers are 303-228-8450 and 303-228-8451. Onsite office hours are Monday, April 4–Friday, April 8, 8:00 AM–5:00 PM; Saturday, April 9, 8:00 AM–1:00 PM.

Registration & Housing

Onsite registration hours are Tuesday, April 5, 7:30 AM–5:00 PM; Wednesday, April 6, 7:30 AM–6:30 PM; Thursday, April 7, 7:30 AM–5:30 PM; Friday, April 8, 7:30 AM–4:00 PM; and Saturday, April 9, 8:00–10:00 AM. Conference registration and housing is managed by Experient. Call or e-mail your questions, 800-424-5249 (U.S. and Canada), 847-996-5829 (all other countries), or Experient representatives are available Monday–Friday, 9:00 AM–5:00 PM Eastern. PLA Conference is a professional event. It is not open to the public.


Contact Corcoran Expositions, Mary Michalik at 312-265-9650,; or Matt McLaughlin at 312-265-9655,

Thank you PLA Conference Sponsors!


Most conference events—including all preconferences and concurrent program sessions—will take place in the Colorado Convention Center (CCC), 700 14th Street, Denver, CO 80202. Additional events will be held at the Hyatt Regency Denver at Colorado Convention Center, 650 15th Street, Denver, CO 80202, and other venues as indicated.

Other Questions

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