Tech Assistance for Cutting Edge Communities
Thursday, April 7, 2016, 10:45 AM - 11:45 AM
Colorado Convention Center, Room 405-407
Since the emergence of e-books and skyrocketing Wi-Fi usage, public libraries have seen an influx of customers seeking increasingly complex technology assistance. Hear about two different approaches to satisfy this need, one a community technology center and one a retail-inspired point of service within the library. Get tips and techniques from inception to implementation, staff and patron feedback, as well as how it might be replicated on a small or large scale at your library.
At the end of this session, participants will:
1: Learn how to take public library technology assistance further. 2: Improve technology assistance at your library. 3: Find different and varied ways to satiate patron technology needs.
The session organizer(s) identified this session as appropriate for:
Level 2: People with some knowledge, who want to increase their understanding.
This session will have: Low interaction: single speaker/panel with Q&A at the end of the program
Handouts: Download 1
Tags: Administration/Management, Innovation, Technology, Training, Transforming Libraries, Trends and Forecasting
Oliver Sanidas, Director of Digital and Library Material Services
Arapahoe Library District, Englewood, CO
Oliver Sanidas is currently the Director of Digital & Library Material Services at the Arapahoe Library District. His professional roots start in Hollywood where he worked for several years in the entertainment industry. He was drawn to technology because of the creative potential in the field. In 2015 he was the recipient of the John Iliff Award for Innovation and named a Mover and Shaker by Library Journal.
Tracy Treece, Senior Librarian, Community Technology Center
Denver Public Library, Denver, CO
Tracy has been teaching technology in public libraries for nearly a decade. She is currently the Senior Librarian at Denver Public Library's Community Technology Center.
Nick Taylor, Supervisor, Tech Experience
Arapahoe Libraries, Englewood, CO
Nick Taylor is a technology advocate for public libraries, coffee connoisseur, and punk music reviewer, usually in that order. His career at Arapahoe Libraries has given him a number of stories to tell his yet extant grandchildren, from being a Google Glass explorer to recording a teenage death metal band in his library's media lab.
Derrick Mason, Idea Factory Librarian
Pueblo City-County Library District, ,
Derrick Mason is the Idea Factory Librarian at Pueblo City-County Library District. The Idea Factory is a Makerspace dedicated to STEM + Art Learning, Collaboration, and Creativity. Derrick has over ten years of experience working in Libraries specializing in Emerging Technologies, Genealogy, and Instruction. He holds a MLIS degree from Kent State University.