Mobile App

The mobile app for PLA 2016 is all new and improved!

Scan this QR code with your mobile device to download the app from the appropriate app store

Scan this QR code with your mobile device to download the app from the appropriate app store.

We’ve teamed up with CrowdCompass to build an app that will make the conference experience more valuable for our attendees, exhibitors, and presenters. Scan the QR code with your mobile device to download the app from the appropriate app store, so you don’t miss out on these features and benefits:

  • Access the event schedule and customize your agenda with personal appointments.
  • Find program and exhibitor locations with maps of the exhibits hall and convention center.
  • Catch notifications about networking opportunities and event updates pushed directly to your device.
  • Evaluate programs and preconferences right in the app.
  • Compete in the Extraordinary Exhibits photo challenge game to be eligible for prizes.
  • And more!

Available on App Store and Google PlayAs a native app for iOS and Android, it performs optimally whether or not there’s an Internet connection. When connected, the app downloads updates (like a schedule or room change). Once downloaded, all of the data is stored locally on the device so it’s accessible even if there’s no WiFi.

Non-iOS and non-Android mobile devices have access to a web-based version of the mobile app, which does require an Internet connection and can also be used on any computer.

In-app help is available by tapping the About the App icon, and you can contact PLA staff at for additional assistance. But if you need immediate assistance, CrowdCompass has a support team that’s available 24-hours Monday–Friday and 9:00 AM–9:00 PM Eastern Saturday and Sunday. Contact them at 888-889-3069 select option 1 or at

Login to the App

To customize your personal conference agenda and sync it across multiple devices, and to play the Extraordinary Exhibits game, you’ll need to login to the app. There are two ways to do it, depending on if you’ve already received an e-mail invitation or not:

Login via an E-mail Invitation

Download the App

  1. Find your invitation. Check your e-mail for an invitation message from CrowdCompass.
  2. Download the app. Click Download the App to be taken to the appropriate app store. Click Download and wait for the app to install on your device.

Verify Your Account

  1. Return to your invitation. Once the app has finished installing, open your invitation e-mail again.

    Click Verify Account.

  2. Confirm your verification. Click Open App to complete the verification via your brand new mobile app.

    On the next page, you’ll see your confirmation code has already been carried over, all you have to do is click Finish!

Login without an E-mail Invitation

Get the E-mail

  1. Download the app. Use the QR code or instructions above to find mobile app in the app store and click Download.
  2. Open the app. Once it installs on your device, open the app and click the PLA 2016 Conference event button. Then, on the event homescreen, tap on the three lines on the top left to pull out the side menu (non-tablet only—tablets always have a side menu). Tap Log in for more features! at top of side menu.
  3. Enter your details. Enter your first and last name where prompted, then tap Next. Enter an e-mail address where you’d like your verification e-mail sent, then tap Next one more time. A verification e-mail will be sent to your address.

Verify Your Account

  1. Open the E-mail. Exit the app and open your verification e-mail.

    Click Verify Account.

  2. Activate your account. Click Open App to complete the verification via your mobile app.

    On the next page, you’ll see your confirmation code has already been carried over, all you have to do is click Finish!

For questions about…

Cancellation Policy

Written cancellations, requests for refunds, and/or changes will be accepted until February 26, 2016, and are subject to a $30 handling fee. Refunds will be processed after April 25, 2016. According to PLA policy, all meal events require preregistration. The above cancellation/change information also applies to all preconferences, meal events, and tours.

The PLA 2016 Conference is offered on a cost-recovery basis. PLA reserves the right to cancel all or any part of this event if there is insufficient registration or for other reasons. Neither ALA nor PLA is responsible for cancellation charges assessed by the airlines or travel agencies, or other losses incurred due to the cancellation of the workshops. All information listed on this website is subject to change.


PLA has put in place features to ensure the conference is accessible to all.


Special print and electronic advertising opportunities are available to reach PLA members and attendees both before and during the conference.

Appropriate Conduct

All participants are expected to observe the rules and behaviors described in the Statement of Appropriate Conduct in all conference venues, including online venues, and conference social events.


There is no formal dress code at the PLA Conference. What’s most important is to dress for comfort.

Conference Logo

The custom logos of the PLA 2016 Conference are the property of PLA. Anyone wishing to use the logos in their communications and promotional materials must: 1) Seek permission from PLA; and 2) Submit communication/artwork incorporating the logo to PLA for final approval. The logo may not be modified and must be reproduced in its entirety (i.e., no outlines, cropping). To request the use of the logo, companies should contact Carly DiVito at Corcoran Expositions at 312-541-0567 or; all others should contact PLA at 800-545-2433 x5PLA (x5752) or


Contact Carly DiVito, Corcoran Expositions, 312-541-0567 or


No carrying of firearms allowed in the Colorado Convention Center unless you’re on-duty law enforcement or off-duty and on payroll of the show or SMG (convention center management).


The official conference hashtag is #PLA2016.


Contact Heather Cho, ALA Media Relations Specialist, 312-280-4020 or Please review our conference media policy.


ALA and PLA membership is managed by the ALA Membership & Customer Service (MACS) unit. To join, renew, rejoin, or add to your membership, fill out a secure form online; or print and fill out a membership form and fax or mail it in; or call 800-545-2433 and press 5. Direct your membership questions to MACS at or 800-545-2433 and press 5. MACS representatives are available Monday–Friday, 8:30 AM–4:30 PM Central.

Mobile App

Attendees can access full event schedule, evaluate sessions, customize their own agenda, and compete in the Extraordinary Exhibits photo challenge game on the PLA 2016 mobile app. To request assistance with the mobile app, please e-mail

PLA Office

The PLA Office is located in A Mezzanine in the Colorado Convention Center. You can access the A Mezzanine from any of the lobbies using Elevator A, across from registration, and press the MZ button to get to the Mezzanine. You can also access A Mezzanine from Exhibit Hall A using Stairwell 30. The office phone numbers are 303-228-8450 and 303-228-8451. Onsite office hours are Monday, April 4–Friday, April 8, 8:00 AM–5:00 PM; Saturday, April 9, 8:00 AM–1:00 PM.

Registration & Housing

Onsite registration hours are Tuesday, April 5, 7:30 AM–5:00 PM; Wednesday, April 6, 7:30 AM–6:30 PM; Thursday, April 7, 7:30 AM–5:30 PM; Friday, April 8, 7:30 AM–4:00 PM; and Saturday, April 9, 8:00–10:00 AM. Conference registration and housing is managed by Experient. Call or e-mail your questions, 800-424-5249 (U.S. and Canada), 847-996-5829 (all other countries), or Experient representatives are available Monday–Friday, 9:00 AM–5:00 PM Eastern. PLA Conference is a professional event. It is not open to the public.


Contact Corcoran Expositions, Mary Michalik at 312-265-9650,; or Matt McLaughlin at 312-265-9655,

Thank you PLA Conference Sponsors!


Most conference events—including all preconferences and concurrent program sessions—will take place in the Colorado Convention Center (CCC), 700 14th Street, Denver, CO 80202. Additional events will be held at the Hyatt Regency Denver at Colorado Convention Center, 650 15th Street, Denver, CO 80202, and other venues as indicated.

Other Questions

Contact PLA, 800-545-2433 x5PLA (x5752) or; or find someone to help in the PLA Staff directory.