Concurrent Program Session

Extraordinary at Any Size: Tips for Keeping Your Library Relevant and Your Community Engaged for Every Size Library

Saturday, April 9, 2016, 10:45 AM - 11:45 AM

Colorado Convention Center, Room Mile High Ballroom 1-2

A library can transform a community and a community can change a library. An engaged library system demands a shift in internal communication, focus, and training. Institutional relevancy requires an ability to reject traditional library responses to community issues and truly innovate. Participants in the Libraries Transforming Communities (LTC) initiative will share how their systems achieved significant change by “turning outward.” Topics include administrative buy-in, staff training processes, system adaptations, successes, and challenges.

At the end of this session, participants will:

1: Hear about relatable and replicable LTC experiences from three library systems. 2: Be able to compose a 2-minute elevator speech to pitch the LTC approach. 3: Know where to go for next steps.

The session organizer(s) identified this session as appropriate for:
Level 2: People with some knowledge, who want to increase their understanding.

This session will have: Low interaction: single speaker/panel with Q&A at the end of the program

Track: Collaborate

Tags: Administration/Management, Administration and Management, Assessment and Evaluation, Leadership, Organizational Change, Transforming Libraries


Madeleine Ildefonso, Senior Librarian
Los Angeles Public Library/Wilshire Branch, Los Angeles, CA

Madeleine Ildefonso is a Senior Librarian with the Los Angeles Public Library. Madeleine has been a librarian for ten years with the city and previously has worked as a research editor for many magazines. She's a California State Library Eureka! Leadership fellow (2011) and is passionate about shared spaces, community, information literacy and textiles from Oaxaca.

Aileen Luppert, Librarian
Spokane County Library District, Spokane Valley, WA

After twelve years as a litigation paralegal, Aileen recently celebrated six years with the Spokane County Library District. Currently, she is the Managing Librarian of the Spokane Valley Library. Aileen is an active member of the Washington Library Association and is an occasional blogger on

Randall Studstill, Librarian
San Jos? Public Library/Tully Community Branch Library, San Jos?, CA

Randall Studstill is a librarian with the San Jos? Public Library. Randall has experience in both public and academic libraries and is a religious studies specialist. He is a California State Library Eureka! Leadership fellow (2015).

Kelly Tyler, Senior Librarian
Los Angeles Public Library, Los Angeles, CA

Kelly Tyler is privileged to deliver services as manager of the Adult Literacy and Volunteer Programs for the Los Angeles Public Library. She spearheaded LAPL's participation in ALA's Libraries Transforming Communities Public Innovators Cohort following her grant-funded project engaging L.A. human service nonprofits in non-deliberative dialog. Her first book Intellectual Freedom for Teens is available through ALA Editions.

For questions about…

Cancellation Policy

Written cancellations, requests for refunds, and/or changes will be accepted until February 26, 2016, and are subject to a $30 handling fee. Refunds will be processed after April 25, 2016. According to PLA policy, all meal events require preregistration. The above cancellation/change information also applies to all preconferences, meal events, and tours.

The PLA 2016 Conference is offered on a cost-recovery basis. PLA reserves the right to cancel all or any part of this event if there is insufficient registration or for other reasons. Neither ALA nor PLA is responsible for cancellation charges assessed by the airlines or travel agencies, or other losses incurred due to the cancellation of the workshops. All information listed on this website is subject to change.


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Appropriate Conduct

All participants are expected to observe the rules and behaviors described in the Statement of Appropriate Conduct in all conference venues, including online venues, and conference social events.


There is no formal dress code at the PLA Conference. What’s most important is to dress for comfort.

Conference Logo

The custom logos of the PLA 2016 Conference are the property of PLA. Anyone wishing to use the logos in their communications and promotional materials must: 1) Seek permission from PLA; and 2) Submit communication/artwork incorporating the logo to PLA for final approval. The logo may not be modified and must be reproduced in its entirety (i.e., no outlines, cropping). To request the use of the logo, companies should contact Carly DiVito at Corcoran Expositions at 312-541-0567 or; all others should contact PLA at 800-545-2433 x5PLA (x5752) or


Contact Carly DiVito, Corcoran Expositions, 312-541-0567 or


No carrying of firearms allowed in the Colorado Convention Center unless you’re on-duty law enforcement or off-duty and on payroll of the show or SMG (convention center management).


The official conference hashtag is #PLA2016.


Contact Heather Cho, ALA Media Relations Specialist, 312-280-4020 or Please review our conference media policy.


ALA and PLA membership is managed by the ALA Membership & Customer Service (MACS) unit. To join, renew, rejoin, or add to your membership, fill out a secure form online; or print and fill out a membership form and fax or mail it in; or call 800-545-2433 and press 5. Direct your membership questions to MACS at or 800-545-2433 and press 5. MACS representatives are available Monday–Friday, 8:30 AM–4:30 PM Central.

Mobile App

Attendees can access full event schedule, evaluate sessions, customize their own agenda, and compete in the Extraordinary Exhibits photo challenge game on the PLA 2016 mobile app. To request assistance with the mobile app, please e-mail

PLA Office

The PLA Office is located in A Mezzanine in the Colorado Convention Center. You can access the A Mezzanine from any of the lobbies using Elevator A, across from registration, and press the MZ button to get to the Mezzanine. You can also access A Mezzanine from Exhibit Hall A using Stairwell 30. The office phone numbers are 303-228-8450 and 303-228-8451. Onsite office hours are Monday, April 4–Friday, April 8, 8:00 AM–5:00 PM; Saturday, April 9, 8:00 AM–1:00 PM.

Registration & Housing

Onsite registration hours are Tuesday, April 5, 7:30 AM–5:00 PM; Wednesday, April 6, 7:30 AM–6:30 PM; Thursday, April 7, 7:30 AM–5:30 PM; Friday, April 8, 7:30 AM–4:00 PM; and Saturday, April 9, 8:00–10:00 AM. Conference registration and housing is managed by Experient. Call or e-mail your questions, 800-424-5249 (U.S. and Canada), 847-996-5829 (all other countries), or Experient representatives are available Monday–Friday, 9:00 AM–5:00 PM Eastern. PLA Conference is a professional event. It is not open to the public.


Contact Corcoran Expositions, Mary Michalik at 312-265-9650,; or Matt McLaughlin at 312-265-9655,

Thank you PLA Conference Sponsors!


Most conference events—including all preconferences and concurrent program sessions—will take place in the Colorado Convention Center (CCC), 700 14th Street, Denver, CO 80202. Additional events will be held at the Hyatt Regency Denver at Colorado Convention Center, 650 15th Street, Denver, CO 80202, and other venues as indicated.

Other Questions

Contact PLA, 800-545-2433 x5PLA (x5752) or; or find someone to help in the PLA Staff directory.